Legal

Cookie Policy

Effective November 8, 2026 · Version 1.1 · See the current version

The short version

This website does not use Google Analytics, Meta Pixel or any other analytics or advertising tool. The only cookies come from the chat assistant, and they are there so the chat keeps working while you move between pages. They are not used to track you for advertising.

Cookies and browser storage on this site

Name	Set by	Purpose	Duration	Required
chtl_cus	Chatling (chat assistant)	A random visitor identifier, so the chat can keep your conversation	Up to 1 year	For the chat to work
chtl_chats	Chatling (chat assistant)	Remembers your conversation so it is still there on the next page	Up to 1 year	For the chat to work
chtl_opened, chtl_hmt	Chatling (chat assistant)	Remembers if you opened or closed the chat and its welcome message	Up to 30 days	For the chat to work
chtl_last_pageview (browser storage)	Chatling (chat assistant)	Time of your last page view, used by the chat window	Until you clear it	For the chat to work

You can delete these at any time in your browser settings. If you block them, the rest of the site still works, but the chat may forget your conversation.

The chat assistant

The chat on this site is an automated assistant powered by artificial intelligence, run by Chatling (chatling.ai), not a person. Chatling stores the conversation and sends your messages to the artificial intelligence models it uses to write the answers, under its own privacy policy. Its answers may contain mistakes, it does not give prices, and it does not confirm appointments: we confirm every visit by phone or text. Please do not share payment details or other sensitive information in the chat.

Sending a request

When you send the quote form, your browser sends it to Google Apps Script, which we use to receive it. Google handles that connection under its own policies, and Google may set its own cookies if you are signed in to a Google account. We do not use them. See our Privacy Policy.

Our links page

The short page at /links.html loads its fonts from Google Fonts, so your browser connects to Google when you open it. It does not include the chat and does not set cookies.

If this changes

If we ever add analytics or advertising tools, we will update this page first and give you a way to say no, including respecting the Global Privacy Control signal.